Pre-Sales Question?

Feel free to go through our frequently asked questions and if you have any particular questions in mind that are not listed here, then get in touch with us and we are more than happy to answer them. Click on the book demo button below, to arrange a time for you to speak to one of our client service representatives.

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Can we use our old inspection templates?

Yes, we can take your paper, excel or PDF inspection templates and input them into Onsite HQ.

How long does it take to set up new inspection templates with Onsite HQ?

Most of our clients allow our trained technicians to on-board their inspection templates, so we can get your team filling out inspection within a few days of signing up.

Do you provide training for Onsite HQ ?

Yes, however its generally not required as we have created a simple to use application which anyone can pick up and use instantly.

Can I schedule inspections to be completed on a specific date?

Yes, Onsite HQ allows you to set a date you wish an inspection to be carried out on, assign a staff member to that inspection, and create recurring weekly, monthly or on custom daily inspections.

How can I track if a inspection has not been completed on a specific date?

Onsite HQ will do the hard work for you, by sending out reminders via email to persons assigned to carry out specific inspections. If an inspection is not completed, the overseer and the assignee will receive a notification the inspection sheet is overdue.

Can my staff carryout inspections with no cell signal?

Yes, Onsite HQ is equipped with an offline mode so your staff can carryout and submit inspections with or without a cell or WI-FI signal.

Where is my information stored?

All information is submitted through a mobile device and sent to the cloud, all information on the cloud can be accessed by logging into the application. You can also download reports and store the results of the inspections in PDF format on your server.

Can we use Onsite HQ on a Blackberry?

Unfortunately no. Onsite HQ’s mobile application can be used on any Android or IOS devices.

What integrations do you have ?

We are currently working on various integrations with other applications, please contact us for more information.

Instant Chat Support

Instant Chat Support

Have a question? Get access to our support staff by clicking on the speech bubble icon in the bottom lower right-hand side of your screen to start a conversation.

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Email Us

Email Us

Send us an email with any questions you have and we will get back to you within 24 hours.

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Feature Requests

Feature Requests

Want us to build a new feature in Onsite HQ to make your experience of using our platform better? Send us your request.

Feature Request